Reviews

They came out to help us with a propane patio heater that we couldn’t get going. They were great all the way through— they called when they said they would, came when they said, did the job quickly and efficiently, and for a reasonable …

We had Valley City come out and inspect or furnace before the winter season. They are friendly and polite. I would highly recommend to others.

Service technician was on time, very friendly and respectful. Mask and shoe coverings were worn. He serviced my furnace in an appropriate amount of time and explained what he had done. I felt he was very knowledgeable. Thank you for the …

John was very knowledgeable and fixed it within 15m.

I’ve used Valley City for several projects, both emergencies and immediate needs, and they have always come through for me. From installing a water heater, plumbing issues and adjusting a gas line, they do quality work at affordable prices…

What can I say? From the moment our service person stepped in our home we were treated like family. We only have one bathroom and 7 people with kids and adults. They got here fast, fixed our toilet problem quickly, and then gave us advice …

I can’t say enough about this company! Our son and his wife used them for repairs prior to moving and were very impressed. We had been paying $14.99 a month “service plan” with another company but decided to reach out to Valley City for …

When I called, Joann in the office, was very professional, and responsive to my Drainage issues. She had a crew come out the next day.

The crew called before showing up, was on time, very respectful, professional, and spoke to me honestly …

Did a great job! They always do!

Superb service and attention to detail, from installation of our new home HVAC system to a two-year, pre-winter checkup. John Fisher and his crew did a great job.

5 stars on all levels, from the coordinator, the tech, to the service! Quick, on time, and affordable. Couldn't ask for more.

The technician was very professional and knowledgeable. The new humidifier looks great and very clean.

Thank You

Quick response time, excellent service and price.

These guys were terrific! Handled all my problems in one day. I am very happy with their service and with their work.

These guys were terrific. They were able to undo some of the mistakes a friend made When helping us to install a washer and dryer in a new location. There were many problems that they were able to quickly address and correct. I would …

Great company. This was the first time I’ve used them. They were very efficient. Drew called as he was on his way. He was very knowledgeable. I would recommend!

Came out first thing the next morning after a phone call at 10 pm on Thursday and scheduled the replacement for Monday morning.

Great to work with!

Drew gave outstanding customer service! He called prior to arrival and he was on time. We had an issue with the furnace blower and he discovered a water leak. He was very thorough and knowledgeable and he took the time to discuss what …

When calling Valley City I was impressed with their customer service on the phone!

Drew from Valley City was dispatched to evaluate our water heater. He called confirming his time of arrival. He was on time, knowledgeable and very friendly…

Please give Andre a raise. He was outstanding 😊. Please give Drew a raise, who was also outstanding 😊

These guys are very knowledgeable and professional. I highly recommend them.

Devin and John were out right at the beginning of the dispatch window and were able to identify the problem with my water heater within a few minutes. I very much appreciated their use of masks and footies as soon as they came through the …

Great team to work with! Office is timely and follows through with updates and details. John is thorough, timely, communicates well, and takes care of everything our non-profit needs.

Great service, quick response time, friendly and reasonable prices!!

The experience was just as advertised. They kept me informed of when they would be arriving, followed up with me as necessary and most importantly fixed my problem for the price originally quoted. The technician was prompt, friendly and …

Highly recommend. They were quick and efficient, had someone out to my house within an hour of my call and fixed the issue immediately after discussing the options with me. 10/10 will call again in the future.

Great job by Delvin and highly recommended this company and when time comes, will call on Valley City Mechanical.

AC is fixed! Prompt service, great communication and reasonably priced! Would highly recommend!

We had air conditioning issues. The guy the landlord usually uses had an unexpected death in the family and was unreliable.

We called Valley City Mechanical after 4 pm on a Tuesday and they scheduled a technician for Thursday morning (8-10…

Thank you for your service yesterday. The man that came was friendly, informative,, helpful, and got the job done. We didn't want to go without an air conditioning unit in this weather. 😃

Very professional, practice safety all the way and double triple checked his work. They should clone this guy.A+++

Great service! Knew just what to do to fix our plumbing problem quickly and efficiently. Identified the problem area easily (unlike another well-known company R...R.....) The Valley City guys maintained a clean workspace; cleaned up …

Great group of people. Do really good work, on-time and kind to our family while here.

They came immediately we had a pipe leaking in the basement. Turned out our Septic Pump failed they were able to replace it the same day! They were very friendly and I can not thank them enough! I felt very blessed today. The receptionist …

Devin did such a great job. He gave me pointers on how to unclog my pipes in the kitchen, he got my kitchen sink working again and he was super friendly to me and my children who loved to socialize with him. Definitely recommend this …

Devin and Brandon were our techs, we appreciated their professionalism in wearing masks and booties. It was a joy to converse with the two of them and how they answered my numerous questions on what they were doing at various times. We …

The two techs were very polite and very competent.... the best words to describe them is "Top Notch" Professionals. I am a Valley City customer for life.

John has been supper kind to our family and kids when he shows up. Does great job. THANKYOU!

Valley City has excellent customer service, and they did a great job on our furnace replacement and AC install. They also were the most affordable option that I looked into and their products (American Standard) get top marks on consumer …

They answered the phone when I called during off hours. Returned phone calls and showed up when they said they would. Drew did a great job and even gave me some insight on my a/c unit so I could look out for problems in the future. Great…

Just had an inspection done on my heating and AC and I would highly recommend these guys.

Great experience, Drew is fantastic! Very professional and he answered all of my questions, I will definitely be calling them for all of my heating …

Had an emergency water leak, during a snowstorm, and I contacted several local companies. Of the companies that responded, the others had a 2+ day wait, and this was the only place that could get someone out the same day AND he was even …

They have always responded quickly when I have called and sent out someone ASAP.

The employees I have had come out to my house have been friendly, but professional and very courteous.

They work neatly and always remove any packaging or old…

Technical was very knowledgeable. He answered my questions. He seen honest and explained what the problem was.

Drew was professional, on time, and explained what was going on. Highly recommend!

Valley City Mechanical was very prompt, the technician, Drew Cook arrived when he said he would. Drew also identified and fixed the problem in less time than the previous service company, who couldn't find the problem. we would definitely…

Valley City did a great job fixing our furnace after another local company came out and "fixed" the problem. The service tech was very knowledgeable, friendly, and willing to listen to all the things that had already been tried. He didn't …

I've had valley city help with issues ranging from home renovations and needing to move hvac, installing a water heater, and cleaning my furnace. specifically devin and Joe have been a pleasure to work with, and have been so helpful. I used…

We called on Monday needing a quote for a new furnace. Our current furnace was not operating. John helped us through the process and they offered us a nice price for the unit we needed in our home and installed the next day! Very pleasant …

These guys came out and replaced the coil in our AC unit for about half the price of the "other guys". Very professional, cleaned up after themselves and estimated the time it would take almost perfectly! Thanks for the help guys! Those 90 …

I cannot thank Valley City Service enough. I had an emergency and they came out right away. They were considerate of my home. I would highly recommend Valley City Service for any of my needs. I will use them again.

Valley City Services replaced our air conditioner during last week's heat wave. We received fresh baked goods from Steenstra's bakery as a thank you...and the air condtioner works great!

I really like working with this company. They came out first to repair my furnace, and it was a very simple fix. I appreciated that they didn't try to up-sell. So then a couple of months later I called them for some plumbing repairs, a …

I have used Valley City Services now 3 times with one being for my mother. They were out the same day I called which is very impressive. They fixed everything that needed serviced. They were honest, trustworthy and friendly. I highly …

Same day service!! Very nice and helpful. Would never use anyone else!! Devin was great!

Really professional and honest service best price in town for sure ....same day you call this guys coming ������

Tech:Devin Huff and John Fisher

�Strong Team �

Tks ��

They have been great. I have had them out a few times to fix different things, they have always been there same day, efficient and well priced.

We were pretty sure that our sewer was about to back up into our basement. Even our cat was looking at the sink because of the noises coming from in it. My husband put in a call this morning and Devon came out this afternoon. He carefully …

Quick same day service for our plumbing issue. Devin was courteous and professional, he explained what he was going to do before doing it and showed me what the issues were. Thank-you!

Without hesitation if you want quality work call Valley City Service

Great service! John and Devin were very friendly and respectful. Replaced the worn out part with a better than original new part. Checked every aspect to ensure the life of the AC was good. Even cleaned away debris from Mother Nature. …

Devin Huff – Wonderful, helpful, caring, professional, knowledgeable.....these are just a few of the adjectives which describe the service given by Valley City Service Company at 9pm on a Friday night on a holiday weekend. He saved a family…

The best guys in the business!! Credible, knowledgeable, and out going staff! Highly recommend!!!

Outstanding service. Great company. Highly recommend.