Reviews

Polite and personable young man. Did quality work and explained everything to me in detail. Secone time I've used Valley Mechanical and have been very happy both times.

We had water on the floor and within a day they showed up and fixed the issue. Professional and able to diagnose an issue.

Great job. Well done quick & professional cleaned up when done. Highly recomend.

Valley City was recommended to me by a friend and I wouldn’t hesitate to recommend them to others. The sales and setup process could not have been easier and installation day was smooth. They even used a leaf blower in my garage on the way …

Great Service and great price! Will continue to do business with them.

Had a new system installed. It was a competitive price and the quality was better than I expected. Would definitely recommend them for anything related to heating and air conditioning.

My technician was very responsive, I got same day service. When the technician arrived he went straight to work he instantly started going through a maintenance checklist and very quickly found the issues on both my Central Air AC …

Very responsive and quick.

Very pleasant. Quick. Part on hand.

I just want to say how happy I am with your service! Thank you!

They were efficient at fixing the problem with our AC unit, were professional and gave advise to avoid future issues. Would 100% use them again!

Derrick came out and promptly saw the problem. He was so kind and understanding. Will use the hem ahain

Great service, friendly service man Derek will recommend. Thx Steve for taking care of it rite away. Missed you at coffee donuts were on me this morn😊👍

Okay Very good service very nice person Tim I will always give you my business Very Very Happy

About 9 p.m., on probably the first really hot night of season, we noticed our ac was not cooling as it should. Not wanting to sleep,

(Or try to sleep!), in a hot house, we decided to call someone, anyone, to see if it was possible to check…

I can’t think of one bad thing to say about the work this company did. I am 100% satisfied with the work they did. I highly recommend this company.

The service technician was very informative and helpful. Thank you Brandan for all your help!

Have. boiler, John is great. Didn't have heat this a.m. and John arrived before noon, coupling replaced and done in and hour. Very professional and knowledgeable. Second time I've used Valley City Mechanical and now they will always service…

Brandon was very professional, timely, and friendly, as he took care of our furnace needs.

We are very grateful to have found Valley City Mechanical as a reliable and trustworthy company.

Super fast service replacing our broken water heater. Thanks!

I have worked with Valley City for 3-4 years. They have been awesome with their responsiveness, their prompt attention, and professional experts. Most impressive to me has been the personal service and high character / integrity exhibited …

Love this company! They are always quick to give estimates and replace/repair whatever is needed! I appreciate that I can ask what I think may be stupid questions and they never make me feel stupid for it! Thanks for all you guys do!

Bryan has been here twice. He is very professional and very friendly. He is an asset to the company.

Terrific Service!

I'm very happy!

Fast and very professional!

I will highly recommend this business

Came home to a very cold house after a few days away. After trying to troubleshoot with the user manual, called Valley City for reinforcements. They had a service person out to our house in less than 2 hours and the problem fixed in under …

Valley City has been my go to plumber for about a decade. They always do good work and are good folks.

I highly recommend their services 🙂 Made a call with the concern that I had and within the hour help was at my door. Very helpful and respectful. Answering and questions that I had. I will definitely reach out to them in the future if …

Everyone I talked to was very kind and professional. They were very flexible to my abnormal night shift schedule and was able to fix my furnace quickly. Pricing was very fair to the parts and labor required to find the problem and fix it as…

Top shelf professionals with extensive knowledge of controls and hydronic systems.

Valley city is the best place to call for your heating issues, they called me right back and the mechanic was very polite and new what he was doing. Here had to run to grand Rapids to get the parts and came right back and fixed our furnace …

Had a bad motor on the top half of furnace. Company sent out a technician and he was polite and respectful. They wore covers on their boots and had mask on. The technician was knowledgeable and confirmed the bad part. He gave me a quote and…

Valley City Mechanical is an awesome company . They are prompt, professional, efficient, friendly. Deric is an awesome , polite professional . I am so thankful to have them work on my furance and have heat. I highly recommend your …

Valley City Mechanical has been incredible to work with. They are professional, knowledgable, responsive, and creative in their solutions. I could not recommend them more highly.

Excellent service! Whether it was making the appointment on the telephone or talking with the technician when he arrived, everything was friendly and professional. Years ago I taught a seminar on good customer service. I could have used …

Very professional! Would definitely recommend them!

I would love to give a response. But I do not have a google account. We were EXTREMELY happy with the outcome of the repair and John who did the service. Thank you!

This company has been great to us just in the past year. Last March our water heater broke and needed to be replaced. They came out in the morning to assess and had it replaced the same afternoon. Recently the new system stopped working. …

Very impressed with the service. I would use them again no question!

Valley City Mechanical installed a new water heater for us after ours started leaking. All of the staff – office, sales and technicians – were professional, prompt, and considerate, and they were able to get the job done by the next day. …

The service was great on time when they said they would be there.The job they did was fantastic . I would recommend them they did a great job on my water heater!!🙂

Derek came out today to look at our boiler that has not been working correctly since installed by another company 3 years ago. Showed me what was wrong and how to fix it if happens again. He was on time, very knowledgeable and courteous…

Derek came out today to look at our boiler that has not been working correctly since installed by another company 3 years ago. Showed me what was wrong and how to fix it if happens again. He was on time, very knowledgeable and courteous…

We have used Valley City a couple of times....once for a drain issue and once for a water heater issue....and they were quick to respond to both calls. They were courteous and professional, and followed up with us on one issue when we didn'…

Everything was just perfect they had to come in and out of the FULL garage 😂 he was very nice answering my questions got the job done🤩 Thank You Very Much🙏🏽

John was prompt and got the job done right.

Valley City Mechanical staff and servicemen are very professional, friendly, knowledgeable, and provide exceptional service. They are thorough, honest and trustworthy. I highly recommend this company for all of your furnace needs.

Good group

Excellent service and very professional

Great guys, great service and extremely professional. I am happy with all of the work and services Devin and John has provided for our ministry.

My boiler was dead, my house was cold, and the company I normally use (who sold it to me) said it would be four days before that could have someone look at it (it is deer season and what was I expecting?). VCM, who I had never called …

John is top-notch! I appreciate the honest feedback on the condition of my furnace.

Excellent in every way! Very efficient! Reasonable prices

Derek was great. Quickly diagnosed the problem and was open and informative. Made sure he didn’t leave before we were comfortable and had all of our questions answered. Look no further.

They came out to help us with a propane patio heater that we couldn’t get going. They were great all the way through— they called when they said they would, came when they said, did the job quickly and efficiently, and for a reasonable …

We had Valley City come out and inspect or furnace before the winter season. They are friendly and polite. I would highly recommend to others.

Service technician was on time, very friendly and respectful. Mask and shoe coverings were worn. He serviced my furnace in an appropriate amount of time and explained what he had done. I felt he was very knowledgeable. Thank you for the …

John was very knowledgeable and fixed it within 15m.

I’ve used Valley City for several projects, both emergencies and immediate needs, and they have always come through for me. From installing a water heater, plumbing issues and adjusting a gas line, they do quality work at affordable prices…

What can I say? From the moment our service person stepped in our home we were treated like family. We only have one bathroom and 7 people with kids and adults. They got here fast, fixed our toilet problem quickly, and then gave us advice …

I can’t say enough about this company! Our son and his wife used them for repairs prior to moving and were very impressed. We had been paying $14.99 a month “service plan” with another company but decided to reach out to Valley City for …

When I called, Joann in the office, was very professional, and responsive to my Drainage issues. She had a crew come out the next day.

The crew called before showing up, was on time, very respectful, professional, and spoke to me honestly …

Did a great job! They always do!

Superb service and attention to detail, from installation of our new home HVAC system to a two-year, pre-winter checkup. John Fisher and his crew did a great job.

5 stars on all levels, from the coordinator, the tech, to the service! Quick, on time, and affordable. Couldn't ask for more.

The technician was very professional and knowledgeable. The new humidifier looks great and very clean.

Thank You

Quick response time, excellent service and price.

These guys were terrific! Handled all my problems in one day. I am very happy with their service and with their work.

These guys were terrific. They were able to undo some of the mistakes a friend made When helping us to install a washer and dryer in a new location. There were many problems that they were able to quickly address and correct. I would …

Great company. This was the first time I’ve used them. They were very efficient. Drew called as he was on his way. He was very knowledgeable. I would recommend!

Came out first thing the next morning after a phone call at 10 pm on Thursday and scheduled the replacement for Monday morning.

Great to work with!

Drew gave outstanding customer service! He called prior to arrival and he was on time. We had an issue with the furnace blower and he discovered a water leak. He was very thorough and knowledgeable and he took the time to discuss what …

When calling Valley City I was impressed with their customer service on the phone!

Drew from Valley City was dispatched to evaluate our water heater. He called confirming his time of arrival. He was on time, knowledgeable and very friendly…

Please give Andre a raise. He was outstanding 😊. Please give Drew a raise, who was also outstanding 😊

These guys are very knowledgeable and professional. I highly recommend them.

Devin and John were out right at the beginning of the dispatch window and were able to identify the problem with my water heater within a few minutes. I very much appreciated their use of masks and footies as soon as they came through the …

Great team to work with! Office is timely and follows through with updates and details. John is thorough, timely, communicates well, and takes care of everything our non-profit needs.

Great service, quick response time, friendly and reasonable prices!!

The experience was just as advertised. They kept me informed of when they would be arriving, followed up with me as necessary and most importantly fixed my problem for the price originally quoted. The technician was prompt, friendly and …

Highly recommend. They were quick and efficient, had someone out to my house within an hour of my call and fixed the issue immediately after discussing the options with me. 10/10 will call again in the future.

Great job by Delvin and highly recommended this company and when time comes, will call on Valley City Mechanical.

AC is fixed! Prompt service, great communication and reasonably priced! Would highly recommend!

We had air conditioning issues. The guy the landlord usually uses had an unexpected death in the family and was unreliable.

We called Valley City Mechanical after 4 pm on a Tuesday and they scheduled a technician for Thursday morning (8-10…

Thank you for your service yesterday. The man that came was friendly, informative,, helpful, and got the job done. We didn't want to go without an air conditioning unit in this weather. 😃

Very professional, practice safety all the way and double triple checked his work. They should clone this guy.A+++

Great service! Knew just what to do to fix our plumbing problem quickly and efficiently. Identified the problem area easily (unlike another well-known company R...R.....) The Valley City guys maintained a clean workspace; cleaned up …

Great group of people. Do really good work, on-time and kind to our family while here.

They came immediately we had a pipe leaking in the basement. Turned out our Septic Pump failed they were able to replace it the same day! They were very friendly and I can not thank them enough! I felt very blessed today. The receptionist …

Devin did such a great job. He gave me pointers on how to unclog my pipes in the kitchen, he got my kitchen sink working again and he was super friendly to me and my children who loved to socialize with him. Definitely recommend this …

Devin and Brandon were our techs, we appreciated their professionalism in wearing masks and booties. It was a joy to converse with the two of them and how they answered my numerous questions on what they were doing at various times. We …

The two techs were very polite and very competent.... the best words to describe them is "Top Notch" Professionals. I am a Valley City customer for life.

Valley City has excellent customer service, and they did a great job on our furnace replacement and AC install. They also were the most affordable option that I looked into and their products (American Standard) get top marks on consumer …

They answered the phone when I called during off hours. Returned phone calls and showed up when they said they would. Drew did a great job and even gave me some insight on my a/c unit so I could look out for problems in the future. Great…

The young man Drew, who was our guy was great. He called and said he would be here in a half hour. He was right on time. We were having a problem with our hot water heater. He got it started for us and then explained the options that we …

Just had an inspection done on my heating and AC and I would highly recommend these guys.

Great experience, Drew is fantastic! Very professional and he answered all of my questions, I will definitely be calling them for all of my heating …

This is a company that deserves all the 5 star reviews they receive. From initial contact to finished job, Valley City Mechanical exceeded our expectations. Special shout out to Joanne for answering all my questions and prompt scheduling…

Called on a Saturday for repairs. John was very prompt and able to define the problem easily. He was very friendly, courteous and professional. I would recommend Valley City Mechanical for any furnace repairs. John was a life saver. …

Greg was awesome he had my furnace up in no time 5 stars for Greg

Had a wonderful experience with Valley City Mechanical. Drew, our technician, was knowledgeable, professional, and trustworthy. I felt confident with the consult and work done. Thank you, Drew! I had such a great experience in contrast to …

Great response time, very professional, and reasonably priced. Highly recommend!